One possible reason for the payment failing is that your payment card has changed or expired. Pay the failed payment and update your card details with the following steps:

  1. Sign into your Account

  2. Go to Subscriptions (from the menu on the left side)

  3. Open the order from the "view"-button

  4. Scroll down to "related orders"

  5. Find order number (#numbers) and click the "Pay"-button on the right. 

  6. You'll be directed to the checkout view, so please read and accept the terms & conditions and click "place order" button in order to pay the failed payment. After a successful payment your subscription will be activated again automatically. 

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